FAQ
SHIPPING & DELIVERY
What shipping options do you offer? To ensure your home decor reaches you safely and timely, we offer three shipping tiers across the United States:
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Express Shipping: $20.00 (3-6 business days)
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Standard Shipping: $10.00 (7-14 business days)
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Free Shipping: $0.00 (7-14 business days) – Available on orders meeting our minimum purchase requirement!
How long will it take to receive my order? Most orders are processed within 2-4 business days. Depending on your choice of shipping at checkout, you can expect your items within the timeframes listed above. You will receive a tracking number via email once your order is dispatched.
Do you ship to P.O. Boxes? Due to the size of some of our living room items, we generally require a physical street address for delivery to ensure safe arrival.
ORDERS & RETURNS
Can I change my shipping address after placing an order? If you need to update your address, please contact us within 12 hours. Once an order has been processed for shipping, we are unable to redirect it.
What is your return policy for home goods? We want you to love your new space! If a product arrives damaged or isn't quite what you expected, please contact our support team within 30 days of delivery. Please note that items must be in their original packaging to qualify for a return.